Refund policy
We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.
To be eligible for a return, your item must be unused, with tags, and in its original packaging. You'll also need the receipt or proof of purchase.
To start a return, contact us at info@littlecubgear.com or call (561) 440-3915.
Returns will need to be sent to: 7223 Ivy Crossing Lane, Boynton Beach, FL 33436
If your return is accepted, we'll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
Damages and Issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item so that we can evaluate the issue and make it right. Please include photos of the damage when contacting us. Damaged items will be processed as a standard return.
Exceptions / Non-returnable Items
Car seats that have been installed or used cannot be returned for safety reasons. Baby monitors that have been opened and activated cannot be returned due to hygiene and security. All other items must be unused and in original packaging. We do not accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds
We will notify you once we've received and inspected your return, and let you know if the refund was approved or not. If approved, you'll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too. If more than 10 business days have passed since we've approved your return, please contact us at info@littlecubgear.com or call (561) 440-3915.
Contact Us
Little Cub Gear
(561) 440-3915
7223 Ivy Crossing Lane, Boynton Beach, FL 33436